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Basic Things to Know in Japan

Japanese Business Cards Etiquette Essentials

  • In Japan, business cards are called "Meishi", and they are used quite frequently in Japanese business etiquette.
  • When doing business in Japan as a foreigner, you are expected to have business cards that are translated into Japanese.
  • It is important that your translated Japanese business cards are of decent quality.
  • Meishi or Japanese business cards are exchanged at the very beginning of a business meeting.
  • Be sure to bow slightly and use two hands when presenting a Japanese translated business card.
  • Be sure to bow slightly and take the card using both hands when receiving a Japanese translated business card.
  • Upon receiving your Japanese counterparts business card, DO NOT place the business card in your pocket. Be sure to always use a folder, card case, or briefcase.
  • During a business meeting, olace all of your Japanese counterparts cards on the table in front of you until the meeting is over. Make sure to examine them also.
  • Make sure that you take good care of your translated Japanese business cards.

Social Interaction Essentials

  • When greeting your Japanese host, make sure that you bow to them. When bowing to the same height that they do.
  • When presenting a gift, make sure that the gift is wrapped. Gifts such as flowers are not recommended. In Japan, certain flowers are presented only in funerals.
  • If you are presented with a gift, do not open it until you leave the meeting or event.
  • In Japanese etiquette, always remove your shoes when entering someone's house.
  • When arriving at a restaurant or a conference room, wait to be seated. Do not seat yourself.
  • During a Japanese business meeting do not be the first to sit. In Japanese business etiquette, you should wait to be seated.
  • When holding chopsticks, do not use them to point or stick them directly into your food to rest them. In Japanese culture this is done during a funeral service.
  • Slurping of noodles and soup is a sign of politeness. It is customary in Japanese culture. Also, be sure not to drink alcoholic drinks directly from the bottle. Always use a glass.
  • In Japanese business etiquette drinking is an accepted passtime after work. Whether at the bar or at a restaurant, make an effort to pick up the tab, regardless of the circumstances.
  • If your Japanese counterpart insists on paying for dinner or drinks let them pay, but make an effort to pay.
  • In Japan tipping is not expected in restaurants.
  • Never blow your nose at the table or in a very public location.
  • Avoid pointing with your finger or using excessive hand gestures.
  • The hand gesture for "ok" means money in Japanese culture. Avoid using it to be safe.

Japanese Business Meeting Etiquette Essentials

  • Never be late for any meetings. Punctuality is a valued part of Japanese business etiquette. If possible, do you very best to be early for any meetings or events.
  • The Japanese are very relationship oriented so be very friendly and open minded during any business meeting or social event.
  • Do everything in your power to not refuse a request as the Japanese are looking for long-term relationships.
  • Make sure to have your documents translated into Japanese if you plan on using them during a meeting. This will be expected by your Japanese hosts if you are passing them out.
  • Do not write in Red ink and always bring a gift, even if it's a small one.
  • Negotiations are not long lived. The Japanese rarely entertain counteroffers, both parties are expected to bring fourth their best offers.
  • Never raise your voice or speak with excessive hand gestures during a business meeting.

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